Leadership Support for
Complex, Human Work
Trusted help for regional organisations navigating change, challenge or ‘stuckness’.
Ellen Jackson, Founder & Psychologist, B.Comm, M.App.Sc
I’m Ellen - psychologist, facilitator and leadership development specialist based in Ballarat, Victoria.
I work with organisations and leaders who want to build trust, reconnect their people, and lead with clarity, especially in complex or messy situations.
Whether you're facing culture challenges, disengagement, or just need a reset, I offer practical, human-centred support grounded in evidence, experience and care.
Support That Meets You Where You Are
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Reset clarity, connection and momentum
Sometimes a team just needs a circuit-breaker - a chance to step out of the day-to-day and reconnect with purpose, direction and each other.
These 2–3 hour sessions are designed to help teams:
Regain focus and shared direction
Rebuild trust and collaboration after change or challenge
Surface tensions in a safe, constructive space
Leave with a clearer sense of “what’s next”
They’re especially useful when morale is low, priorities are unclear, or change fatigue has set in.
Format: In-person | 2–3 hours | Up to 15 participants
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Confidence and clarity for leading through uncertainty
Leadership today is less about having answers and more about navigating ambiguity, relationships and competing demands.
These sessions equip leaders at all levels to:
Understand the nature of complexity and adaptive leadership
Develop confidence in responding, not reacting
Work with systems thinking and emergent change
Reflect on their own patterns, mindsets and strengths
Great for leadership teams, emerging leaders, or cross-sector collaborations ready to move beyond command-and-control.
Format: Half day | Customised to your context | Includes reflective tools and group discussion
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Understand what’s really going on - and what to do about it
Culture is messy, human and often unspoken. These sessions provide a structured, facilitated way to:
Explore team dynamics and workplace experience
Hear honest reflections in a safe environment
Identify key themes, strengths and stuck points
Co-create simple next steps toward a more positive culture
Ideal if you’re hearing murmurs of disengagement, burnout or confusion - and want to act before things escalate.
Format: One-off or short series | Group facilitation + thematic insights summary | Suited to all sectors
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Skilled support when things are unclear, sensitive or complex
Sometimes you just need someone to hold the space - to guide a tough conversation, shape a co-design process, or help your team work through the murkiness together.
I bring calm, clarity and practical structure to:
Cross-team or multi-stakeholder projects
Strategic planning with a human lens
Sensitive discussions or conflict navigation
Co-designing programs, engagement or evaluation
Format: Flexible — from one-off facilitation to short-term embedded advisory (1–5 days or more)
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One-to-one support for people doing complex, human work
This is coaching for leaders navigating the real stuff — uncertainty, pressure, complexity, and change.
It’s for those holding space for others while trying to stay grounded themselves. People who want to lead with integrity and clarity, without having to pretend they’ve got it all figured out.
Together we explore:
Leading when things feel stuck, messy or unclear
Making decisions in complexity
Purpose, energy and what's next
Relationships, boundaries and systems dynamics
I bring 20+ years of experience in psychology, leadership development and systems thinking. Sessions are practical, reflective and shaped around your needs.
Format:
Online or in-person
60-minute sessions (one-off or ongoing)
For individuals or small-group leadership pods
Who This Is For
If you’re a:
Team leader or exec in a regional local government organisation, SME, corporate, community organisation or NFP
Community builder or coalition trying to build trust and direction
Organisation with a challenge no one wants to name out loud…
…I can help.
About & Speaking
Ellen is a regular media commentator and occasional event MC. She brings warmth, clarity and a systems lens to discussions on leadership, organisations and human behaviour. She’s a regular on ABC Radio, a seasoned podcast host, and has facilitated events for Business Insights Asia Pacific, the Rural Workforce Agency Victoria, Committee for Ballarat and more.
Media or event enquiry? Reach out
Contact.
Let’s talk about what you need - workshop, advisory or coaching - or maybe you’re not sure yet. That’s okay. We’ll figure it out together.
Wayfinders
My Substack Newsletter: Navigating Complex, Human Work with Curiosity and Care
